Retail staff scheduling that flexes with the trading week

Seasonal peaks without seasonal panic

Retail trading is not flat, so a static rota does not work. Crewo lets you duplicate a strong week, layer in temporary staff for a peak, and watch the labour cost move against your forecast as you go. When Christmas or a summer bank holiday hits, you already know what the week will cost before you publish it, not two weeks later.

When the peak ends, roll back to the base week and only tweak what has changed. No rebuilding from scratch, no forgotten shifts, no last-minute WhatsApp scrambles.

A mix of full-time, part-time and zero-hours

Most shops run on a blend of contracts. Crewo treats part-time and zero-hours staff as first-class, not as a workaround. Availability is set by each staff member, holiday accrues correctly on variable hours, and the wage bill reflects the hours you actually roster, not a headcount guess.

Open shifts let you post cover for the team to claim, so a Saturday afternoon gap fills itself without a manager working the phones on a day off. Every acceptance is on the record, so there is no argument about who agreed to what.

Multi-site cover, one login

If you run more than one shop, the last thing you want is a rota tool that forces you to log into each store separately. On the Group plan, Crewo shows every site in one place. You can view your whole estate week by week, move staff between shops for cover, and keep a clean wage bill per site while managing them together.

Area managers get a real view of what is happening across the patch. Store managers keep control of their own site. Nobody has to build the same rota twice.

The live wage bill, per shop

The wage bill on the grid is not just gross pay. It includes employer National Insurance, pension contributions and holiday accrual, so the number you see is the number the shop will actually cost. Per-site cost, per-week cost, per-day cost, all visible, all live. If a store is quietly running hot on wages, you see it in the number, not in the P&L.

For the underlying tools, see our rota software and wage bill software pages.

FAQ

What is retail staff scheduling software?

Retail staff scheduling software is a shop rota tool that lets you plan cover across trading hours, mix full-time and part-time staff, and update the week as demand shifts. Crewo does this on one weekly grid and pushes every change to staff phones instantly.

Can I schedule staff across multiple shops?

Yes. On the Group plan you plan and view multiple sites side by side, move staff between sites for cover, and keep separate wage bills per shop while managing the whole business in one login.

How does Crewo handle part-time and zero-hours staff?

Part-time contracts and zero-hours staff are first-class in Crewo. Staff set their availability, holiday accrues correctly on variable hours, and the wage bill reflects the actual hours you roster, not a headcount assumption.

Can I plan around a Christmas or summer peak?

Yes. Duplicate a strong trading week as a starting point, add temporary staff for the peak, and watch the labour cost against forecast sales as you build. When the peak ends, roll back to the base week in one step.

Is there a free plan for a single shop?

Yes. The Starter plan is free forever for up to 10 staff at one site, with the full rota builder, availability, holiday requests, swaps and live wage bill. No card needed to start.